Terms of Use - Carrent Melbourne

Terms of Use

Welcome to Car Rent Melbourne’s website (“Website”). Please thoroughly review these Terms of Use (“Terms”) prior to using our Website. This Website and its content are managed and operated by Car Rent Melbourne, referred to as “we”, “us”, or “our”. The Terms, along with our Privacy Policy and Rental Terms and Conditions, which are incorporated by reference, govern your use of the Website. Therefore, by accessing or using the Website, you agree to these Terms. Should you disagree with these terms, we ask that you abstain from utilizing the Website.
We may update these Terms occasionally, and such changes will become effective immediately upon posting. We recommend you review these Terms regularly. Your continued use of the Website after any updates indicates your acceptance of the revised Terms.

Privacy

Creating an account on our Website requires you to safeguard the confidentiality of your login details. The information you provide during registration should be current, complete, and accurate. We collect and process your data in line with our Privacy Policy and Rental Terms and Conditions.

Intellectual Property

Every piece of content on our Website, including text, images, audio, and video, is protected under intellectual property regulations and is either owned or managed by Car Rent Melbourne or its content providers. The content is intended solely for your personal, non-commercial use. Any reproduction, modification, or distribution of this content without our explicit written authorization is strictly prohibited.

Your Responsibilities

You commit to use the Website solely for lawful purposes and in a way that complies with these Terms. Prohibited activities include:

  • Posting or transmitting harmful or illegal content;
  • Tampering with the Website’s operation;
  • Removing any proprietary notices from the Website;
  • Creating false accounts or misusing login credentials;
  • Overloading our infrastructure or sending spam;
  • Accessing our servers in any unauthorized manner;
  • Exporting Website materials in violation of applicable export laws.

Breaching these Terms may result in immediate termination of your Website access. Car Rent Melbourne reserves the right to deny access to anyone at its discretion.

Rental Responsibilities

While renting a vehicle from Car Rent Melbourne, you are expected to adhere to the following terms during the rental period for the welfare and proper management of the vehicle:

(a) Vehicle Care

Practice diligent care in preventing damage or theft of the vehicle.
Ensure no overloading of the vehicle, both in terms of passenger count and cargo weight.
Use any anti-theft or security devices provided with the vehicle.
Protect the vehicle from weather damage, such as securing sunroofs and convertible tops during adverse weather conditions and, where possible, parking in sheltered areas to avoid hail or flood damage.

(b) Vehicle Security

Always lock the vehicle when not in use.
Keep the vehicle keys or remote devices secure at all times and be able to present them if the vehicle is stolen.

(c) Regular Maintenance

Check and maintain appropriate levels of engine and brake oils, engine coolant, battery levels, and tire pressures.
Ensure the use of the correct fuel.
Follow mileage guidelines as provided, especially for rentals extending beyond 30 days.

(d) Commercial Vehicle Handling

Adhere to the specified mass and dimension limits for the vehicle.
Ensure that the load is properly secured as per the Load Restraint Guides by the National Transport Commission.

(e) Maintenance for Extended Rentals

For rentals longer than 30 days, return the vehicle for servicing or exchange when: (i) It is due for its next scheduled service. (ii) A service indicator lights up on the dashboard. (iii) It has covered 10,000 Kilometres since the last service or the start of the rental.

(f) Service and Repair Costs

We will bear the costs of regular service, parts, and any vehicle issues not caused by the renter or any authorized driver.
Neglecting to service the vehicle as required could result in your liability for any consequent damage. Also, your commitment to these responsibilities ensures a safe and enjoyable rental experience with Car Rent Melbourne.

Links to Other Websites

Our Website may contain links leading to external websites for your convenience. However, we do not control or endorse these linked websites and are not responsible for their content. The terms of use and privacy policies of these linked websites govern your interaction with them.

Disclaimer of Warranties and Liability

Subject to Australian Consumer Law, our Website and the content therein are provided “as is” without warranties of any kind. We expressly disclaim all warranties within the limits permitted by law. So, we are not liable for any damages stemming from your use of the Website or any linked sites.

Indemnification

You agree to indemnify Car Rent Melbourne and its affiliates against any losses or damages resulting from your breach of these Terms.
Jurisdiction and Governing Law
These Terms and conditions are governed by the legislation of Victoria, Australia. Any disputes stemming from these Terms will be subject to the jurisdiction of the courts of Victoria.

Severability and Entire Agreement

If any part of these Terms is found invalid or unenforceable, the remainder will continue to be valid and enforceable. These Terms represent the exclusive and entire agreement between you and Car Rent Melbourne regarding the Website.

Changes to the Terms

Car Rent Melbourne reserves the right to modify these Terms at any time. Modifications will become valid immediately upon posting on the Website.

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Get in touch
1300 607 667
Level 23, Tower 5/727 Collins St,
Docklands VIC 3008
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