FAQ's - Carrent Melbourne

FAQ’s

Frequently Asked Questions

What is the minimum age to rent a car in Melbourne?

To rent a car in Melbourne, you must be at least 21 years old, and some vendors require you to be 23. Drivers under the age of 25 are usually obliged to pay an additional young driver premium, which can cost up to EUR 20.00 per day on top of the agreed-upon rental rate. For further information, please see our rental terms.

Can I pick up my auto rental at Melbourne Airport?

Our Melbourne car rental services offer airport pickup and drop-off. There are also other downtown offices available, allowing you to select the one that is closest to your hotel. Further, when you rent a car in Melbourne with Car Rent Melbourne, we cater to your custom car rental requirements, whether the pickup location is at an airport or elsewhere in Melbourne.

Is your entire fleet new and well-maintained?

We are Toyota fleet partners. In addition, we have brand new (zero-meter) cars, including Toyota and Camry, catering to your new and styled vehicle requirements for rent. Besides, all of our fleet vehicles are thoroughly maintained with complete service records and RWC to make your travelling comfortable in all aspects. Additionally, we are regularly upgrading our fleet and maintaining a steady supply of brand-new (less than six months old) eco-friendly vehicles. Hence, our car categories provide excellent rental rates and value.

What kind of car is appropriate for a holiday in Melbourne?

When selecting a rental car in Melbourne, evaluate your travel needs and the proper size vehicle you would require to accommodate your activity during your vacation. If you intend to spend most of your time in Valetta, a compact or medium-sized vehicle may be best. If you’re going on a family vacation and have a lot of luggage, consider hiring a 7-seater or a van.

Can I rent a car in Melbourne if I have a temporary license?

Absolutely. A temporary/provisional license that is issued as a substitute for a lost or address-altered license is accepted and will undergo validity verification upon collection. Drivers are required to present a current form of identification to authenticate license details.

Where can I find airport locations in Melbourne?

Melbourne, Victoria’s busiest city, has four major airports: Melbourne Tullamarine Airport, Avalon Airport, Essendon Airport, and Moorabbin Airport. Car Rent Melbourne fleet is available to be rented at whatever location you prefer.

How much does petrol cost in Melbourne?

Petrol prices in Melbourne vary and are subject to change. It is recommended to check local fuel stations or online platforms for real-time updates on current petrol costs. In addition, depending on the size of the car and distance you hope to travel, and per litre petrol costs will decide your expense.

What exactly is a Damage Collision Waiver?

Loss Damage Waiver with excess restricts the customer’s financial responsibility for vehicle loss or damage to the amounts shown below, as long as it is not the result of driver/renter carelessness or insurance exclusions.

Can I purchase extras such as booster seats or Bluetooth for my rental car?

Extras such as booster seats and a Bluetooth connection may be available as optional add-ons when booking your rental car. If these things are listed outside the booking page, you may request them from the car rental location where you pick up your vehicle. Please keep in mind that these requests are subject to availability and that you may have to pay an additional fee for them.

How Can I Save Money on Melbourne Car Rental?

Plan ahead of time: To get the best pricing and availability, book your Melbourne car hire well in advance.

Avoid paying airport fees: While hiring a car at Melbourne Airport is convenient, there may be additional expenses. To save money, consider renting from a place other than the airport.

Select the appropriate vehicle: If you don’t need a vast or luxurious car, get a smaller, more fuel-efficient vehicle.

Look for bargains: To save money on your automobile rental, look for promotional codes, coupons, or special offers.

Who is in charge of parking, tolls, and traffic violations?

You must pay any parking, toll, or moving traffic violations, as well as a modest administrative cost, so please drive safely and follow all rules. Payments for these breaches may be made through an authorized agent.

Are there any restrictions on where I can drive the rental car?

Most rental cars in Melbourne can be driven anywhere within Victoria, but there may be restrictions on taking the vehicle to certain remote or off-road areas. If you plan to travel outside of Victoria or into other states, it’s essential to inform the rental company and ensure that such cross-border travel is allowed.

What should I do in case of an accident or breakdown?

In the event of any type of accident or breakdown, contact our rental emergency number provided in your rental agreement. We will guide you on the necessary steps to take, which may include contacting the police or arranging for a replacement vehicle.

Can I return the rental car after hours?

Some rental locations may offer after-hours drop-off options. It’s essential to inquire with the specific rental office about their after-hours policies and procedures, including where to leave the keys and any additional charges that may apply.

Do I need to refuel the rental car before returning it?

Yes, most rental car companies ask you to return the vehicle with a full tank of gas. If you don’t, they may charge you for refuelling at a higher rate than local gas stations. Be sure to check the fuel policy in your rental agreement.

Can I extend my rental period if needed?

Yes, you can extend your rental time period if needed, but it’s essential to contact our rental team in advance to make arrangements. Extensions mainly depend on vehicle availability and may incur additional charges.

Are there any restrictions on the use of the rental car, such as for ridesharing services?

Some rental companies may have restrictions on using their vehicles for ridesharing services like Uber or Lyft. It’s essential to check with our rental policies if you plan to use the car for such purposes.

Can I rent speciality vehicles like sports cars or luxury cars?

Yes, some car rental companies in Melbourne offer special vehicles, including sports cars, luxury cars, and SUVs. We at Car Rent Melbourne have a diverse fleet to meet your unique requirements. However, these vehicles may have different rental rates and requirements, so inquire with the rental company for availability and details.

Why is car rental preferable?

For larger groups or longer excursions, car rental is generally a more cost-effective choice. Renting a car helps you to travel more cheaply than taking public transit or paying for tours. You can also better manage your budget by regulating variables such as fuel selection.

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